Privacy Policy

1. Introduction

Dharsi L.L.C-FZ (“dharsi,” “we,” “us,” or “our”), a company registered in Meydan Free Zone, Dubai, United Arab Emirates, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at dharsi.ai, use our products and services, or otherwise interact with us.

2. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, phone number, company name, job title, and any other information you voluntarily provide through our contact forms, email correspondence, or service engagements.

Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience, analyse usage patterns, and improve our services. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide the services you request.

To communicate with you about our products, services, and updates.

To improve our website, products, and services.

To comply with legal obligations and protect our rights.

To analyse website usage and improve user experience.

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds: your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or delivering services to you, subject to confidentiality obligations.

Legal Requirements: When required to comply with applicable law, regulation, legal process, or governmental request.

Business Transfers: In connection with any merger, acquisition, or sale of company assets.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal information is no longer required, it is securely deleted or anonymised.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you.

The right to request correction of inaccurate or incomplete information.

The right to request deletion of your personal information.

The right to restrict or object to processing of your personal information.

The right to data portability.

To exercise any of these rights, please contact us at info@dharsi.ai.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United Arab Emirates and other jurisdictions where our service providers operate. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Dharsi L.L.C-FZ
6th Floor, Meydan Grandstand
Dubai, United Arab Emirates
info@dharsi.ai